12-15-2021 11:16 PM - edited 12-15-2021 11:17 PM
Hello! I just purchased the Quest 2 and have not been able to connect via Airlink to my gaming PC.
OS Version: Windows 10 21H2 (OS Build: 19044.1415)
GPU Driver: 496.49
Headset Software Version: V35
PC App Version: V35
Router/Modem: NetGear Nighthawk CAX80
Issue:
When attempting to connect to AirLink from headset > Headset is able to see the PC name > I select the PC and choose "pair" > After about 10 seconds or so the PC name disappears, and headset goes into to search mode > Headset does not find the PC or connect.
Troubleshooting:
-Turned off AirLink on both PC and Headset
-Restarted PC
-Restarted Headset
-Turned on AirLink on PC App
-Turned on Airlink on Headset
-Attempted to pair > same issue: "After about 10 seconds or so the PC name disappears, and headset goes into to search mode > Headset does not find the PC."
-Using LAN on PC so it's directly connected to my modem/router.
-Also tried Wi-Fi - same issue
-Switched network to private
-Enabled TCP port 5669 in Windows 10
-Reinstalled the Oculus Software on PC
-Factory Reset Headset - no change
As you can see from the troubleshooting, I'm really trying here lol. Any help or advice would be excellent!
12-16-2021 05:41 AM
I have the exact same problem and did the same troubleshooting steps. If anyone has a solution for this please let me know. Thanks
12-16-2021 08:28 AM - edited 12-16-2021 01:19 PM
Did you:
- Hover over the clock on the left side of the universal menu. When Quick Settings appears, select it to open the Quick Settings panel.
- Select Settings in the top right corner.
- Select Experimental.
and
A pairing code will show in VR. Remove your headset and confirm that the code you see on your computer matches the one you see in your headset.
If you don't see a pairing code, make sure that both your headset software and desktop app are on v34 or later.
This is taken from https://support.oculus.com/articles/headsets-and-accessories/oculus-link/connect-with-air-link
also
Create and use a dedicated 5Ghz Wi-Fi network for you headset
2.4GHz network or a “mixed” 2.4/5Ghz network is no good for Air Link
21 Steps to Fix Oculus Air Link Issues (Crashes / Disconnects)
https://smartglasseshub.com/oculus-air-link-not-working/