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Oculus Quest 2 controller button doesnt work

RHBJun
Level 2

My quest 2 left controller X button has stopped working i havent dropped it or bump something to it and the last time i used it was fine but after some day i used it but then i noticed that i cant use X button i tried to remove the battery and wait or change batteries or look at the assign buttons but nothing fixed it any other ways to fix it?

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey there. This does not sound right and we want to help figure this hardware issue out to get you back in the game. We appreciate you giving us some of that preliminary information which gives us a better picture about what happened to the controller. Please submit a ticket and a member of our team will get back to you as quickly as possible. We look forward to hearing from you.