08-26-2019 06:08 AM
Solved! Go to Solution.
02-03-2021 10:13 PM
donavan.vigil said:
but how do i unlink it, sorry i'm new to this stuff
02-19-2021 01:40 PM
08-22-2021 02:58 PM
hi, and how can i unlink the FB?
03-25-2022 01:40 AM
How do you unlink your Oculus and Facebook accounts? I didn't think that was possible.
03-25-2022 05:51 AM
Hi all,
Many things have changed since my original workaround of unlinking my Facebook account from the oculus account to fix the home issue so I wouldn’t know where to start anymore! In-fact I’m not sure if this is even possible to do anymore since Facebook/META now pushes you to signup/login with a Facebook profile!
If anyone is still struggling/having issues please reply to me with exact issues and as much info as possible and I’ll do my best to replicate issue and find a fix for you.
Thanks to all that were involved in this original issue and wishing you all the best!
-Harry
03-25-2022 01:49 PM - edited 03-25-2022 03:23 PM
Thanks! My issue is that when I turn on my original Quest, I see the home environment just fine but my library doesn't load properly. It just says "Sorry, something went wrong. Please try again later". When I go to store, it waits for a while then says I don't have an internet connection, but I definitely do because I can use the Quest browser fine. I have tried connecting to the headset from my phone but it never connects. I tried adding it as a new device, but it can't find it either over WiFi or via a USB C cable.
It might be because I never linked my Oculus account with Facebook. In fact I'm guessing that's what it is. I guess I'll have to take the plunge after all.
03-26-2022 05:45 PM
OK I had this issue and what worked for me was backing up all of my data and doing a factory reset. Once I did that, my headset properly connected to my phone and updated and is working properly now. I didn't have to connect my Oculus account to my Facebook. I'm guessing it was just stuck on an old version and couldn't update for some reason.
04-30-2022 07:06 AM
I am having an issue where when I try to run TV or VR Animation Player I get the message " Sorry, Something went wrong, Please try again later." Quest 2 worked perfect the first day I got it then this came up the next morning. Tried doing a factory reset and that did not help. Then got a new Quest 2 and it did the same thing. Thing it must have something to do with my face book account. Any help appreciated.
Jim K.
04-30-2022 08:56 AM
Hey jimcking! We would love to assist! However, we think it would be best to continue through a private message as we will want to request some personal account information that isn't recommended to be shared in a public thread. Please click here https://metaque.st/CommunitySupport or on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message. We look forward to hearing from you via a private message!