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Oculus Software install problem

Pietsaman
Level 2

After selecting a profile picture in the setup i go to a grey screen.
I have tried to reinstall the software without any luck.

This is the screen i got when trying to proceed the setup.

app.PNG

47 REPLIES 47

JaltsJuh
Level 3

I have the same problem and it seems that dozens other people also during past 2 days..

OCULUS - fix this and fast, thanks

alexis.lecetre
Level 2

I have the same problem ...

CrustyBaguette
Level 2

I'm also experiencing this. VR Desktop works fine wirelessly, but Link is a no go because of this issue

 

AlastorTherion
Level 3

Just got my Quest 2 a few hours ago and there is something wrong with the desktop application. After selecting my profile picture, it shows a grey screen.

hellsvien
Level 3

The same thing is happening to me. I've tried all of their guides and support. Grey screen after selecting profile picture.

Deagarys
Level 3

I have the same problem just bought the rift S after selecting a profile picture it stays grey

Adarka
Level 3

I have the same problem

hellsvien
Level 3

Perhaps admins or Oculus team could help us? There is clearly an issue going on here.

hellsvien
Level 3

hellsvien_0-1616771122985.png

just now..