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Oculus Software install problem

Pietsaman
Level 2

After selecting a profile picture in the setup i go to a grey screen.
I have tried to reinstall the software without any luck.

This is the screen i got when trying to proceed the setup.

app.PNG

43 REPLIES 43

Maledar
Level 2

I just bought the Quest2. I have exactly the same probleme. 

kagiayaya
Level 2

様々な切り分けを行いましたが、どうやらoculusアカウントであれば問題なく起動し、

facebookアカウントであればこの現象が発生するようです。
早急に対応を願いたいですね...

私の週末は長くはありません。

Savi_95
Level 2

I have the same problem. Any news of a selution yet? 

 

Thunafish
Level 2

I have the same problem, tried all the tricks in the book and what I could find when googling the problem, nothing helps. It's just a greyish screen after you install it and choose your avatar, then nothing happends.

same here.

UnbornWerewolf
Level 2

Yes. I am having the same issue.

After updating EVERYTHING and clean installing multiple times. Same issue.

1. Pick a profile pic

2. GREY SCREEN...

I have done clean reinstalls 8 times so far.  Nothing...

MetalEnpherno
Level 2

I'm having the same issue.🙄

vrm4n
Level 2

Same on Rift S on two completely different PC's... (nVidia and AMD)

belomorechanel
Level 2

Same

VR-Profile
Level 2

I have the same issue. After selecting an avatar the screen is blank.