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Oculus cannot pair with phone URGENT

bgriffin17
Level 2

I have been for the past 4 hours attempting to pair my Quest 2 with my phone app, but it has not worked. We have restarted the device multiple times, the phone multiple times, and have deleted the app and redownloaded it multiple times, NOTHING HAS WORKED. What do you guys recommend? This is extremely frustrating having just spent $350 on this device.

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