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Oculus headset won't turn on

Level 2

I was charging my oculus quest 2 when I went to go turn it on it wasn't responding and the light on the side of it is still on as if it was charging pls reply asap


Level 7

This has happened to me a few times; hold the power button down for at least 30 seconds.  The power light may turn on and off a few times but keep holding for at least that long.

Quest 1, i5-8600K at 4.7 GHz, eVGA 1080 ti FTW3, Gigabyte Z370 AORUS Ultra Gaming, 16 GB 3200 MHz

Oculus Community Manager
Oculus Community Manager

Hi there! If your Quest 2 does not respond after holding down the power button for 30 seconds or more, or when connecting another known-working charging cable, please click here to submit a ticket so we can help. Thanks!