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Oculus quest 2 freezing when unplugged, and keeps looping the logo

Level 2

So when I start up the oculus without the charger, it loops the logo then turns off and on multiple times, and when I have my charger on it turns on it's just when I unplug it, it freezes then turns off back to the logo and loops 


Can someone help me with this please?


Community Manager
Community Manager

Hey there. We hate headsets that won't stay on. Let's see what we can do to help you.


Can we please try the following:

  • Try charging the headset at a different power outlet for 2 hours.
  • Try a different charging station for two hours.

If neither helps your headset, please let us know and we'd be happy to investigate further.