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Oculus quest 2 virtual environments not loading on multi user acct

Poetstorm
Level 3

Hi, we just added my FB acct. to our oculus. My hubby, the primary account can change his virtual environment fine. But mine is stuck. I see the environments but they all say "update" and clicking them does nothing. 

 

I am also missing the option for double tap passthrough mode.

 

Any ideas?

Thanks!

5 REPLIES 5

Invain63
Level 3

Another person on this forum and I also have this problem. Nothing works except Bubbles and passthrough.

Interesting. I can't get passthrough either. Hope someone can figure it out for us.

Ah, I didn't try passthrough. I just assumed it would work because it doesn't need a download. 😞

Invain63
Level 3

Weirdly about half of the virtual environments now work on the sub-account. There was no "downloading" message or anything. They just started working. The others are still stuck at "update".

Harmhero
Level 2

Same here. Only Passthrough and Bubbles, all the others are stuck on Update.