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Oculus software

Level 2

Hey everyone, So i recently bought a quest 2 with the 16ft cable to use on pc when im home, I have a ryzen 5 3800x, 32 gb of 3200 mhz ram, 2060 GPU. I bought a brand new 240gb internal hard drive, formatted to ntfs and the software freezes on install. Itll get to say 5.04 gb and just stop installing. Im really kind of giving up on the oculus support team as all the solutions they have given me have done nothing. I sent them my MSinfo and my oculus logs and they cant figure anything out. anyone have any suggestions other than the basic crap on the website