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Oculus voice setting

Level 2

I do not have a way to change the Quest 2 voice setting anywhere from my headset. I used to have a choice of male/female, low/high vocal sound, etc. when Oculus asked me if I wanted to put the device to sleep or shut down or tell me the time when I asked. I have done several factory resets. I have done live chats with support and they were also confused why the vocal setting did not appear in Settings/Device/Vocal Commands. My headset version is up to date. Has anyone else come across this?