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OculusSetup.exe won't run due to anti-virus program

OnePathStrider
Level 2

My Oculus setup wouldn't install due to being block by an anti-virus program which I do not have but Windows defender. I had added the OculusSetup.exe file to the excluded files and it still would not to continue and install. 
I have also restarted my laptop. Looking for hope. Picture provided below.

Thank you in advance.

 

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1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hi there! It's possible that Windows Defender could be accidentally flagging the Oculus software as well, so we recommend temporarily disabling it for the time that the Oculus software is installing, then adding it to Defender's whitelist to avoid this problem in the future. However should the issue persist past this, then please click here to submit a ticket and include your Oculus Setup Logs for review. Thanks!