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Payments taken

HCS2008
Level 2

Tried to make several purchases which didn't go through. Realised after several attempts that card was out of date. Put new card details in and completed the purchase.

 

Now see numerous random purchases. Has oculus gone back and tried the payments again? Now about £50 down.

Are the credits sat somewhere?

 

Also now realising how difficult it is to contact oculus.

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hi @HCS2008  If you haven't already, please ether chat (bottom right) with us or create a support ticket (top right) with us here and we can look into the charges. Thanks!