02-07-2020 07:28 AM
02-07-2020 07:58 AM
02-07-2020 02:21 PM
02-07-2020 02:25 PM
OculusSupport said:
Hey @Ichabod-, I'm sorry to hear about your experience. I believe that I was able to locate your ticket. It looks like we've reached out to our logistics team to see why your replacement hasn't shipped. This may not be a stock related issue. The stock that we use for replacements is different from the stock that we make available for sale. Thanks! -Rick