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Problem With Oculus Link

Level 2
Hello! I'm having a problem with my Oculus Link. I can see the option to turn it on when I plug the cable in, and I can see it in settings. The problem is that when I click it, it goes back to the main menu of the Quest(1). If anyone has a solution, that'd be great, thanks!

Level 6
For Quest 2 if turn on 90hz from SideQuest and then try connect Oculus Link, the behaivor is exactly the same: for some reason the Oculus Link software on headset side is crashing. 

Oculus Community Manager
Oculus Community Manager
Hi! We'd be happy to help you out with this, please gather your Oculus Diagnostics Logs and submit them in a ticket to us by clicking here. We'll be in touch as soon as possible, thanks! -Kassidy