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Problem starting the headset. Passthrough mode ONLY.

Ayameda
Level 3

Hi,

I can't start the headset properly since the v27 update. The homespace and menu is replaced by the passthrough 1 second after boot. I can hear it interacting with the controller buttons, but there's no way to actually see the menu.

 

Created several support tickets, but Oculus won't even answer them anymore... All experimental features, grid, passthrough etc is already deactivated. Can sometimes start the headset from the Boot Menu (VOL DOWN + POWER BUTTON), but the issue still remains on the next boot.

 

A factory reset is out of the question unless I can back up every single app and their settings, which otherwise would take me about 2 weeks to fix.

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