cancel
Showing results for 
Search instead for 
Did you mean: 

Purchase

Mue_.
Level 2

I didn't receive an email about my order after purchasing the elite strap. I did screenshot my order number just for this reason. Without the confirmation email I'm left in the dark and unaware if I am going to receive my order or what time it is coming.

 

If anyone can help me out then that would be great, Thanks!

1 REPLY 1

Nunyabinez
Level 8

Most everyone here is just a user or enthusiast. The is one Oculus employee that posts announcements here and once in a while a support guy leaves a message, but your best bet is to create a support ticket. Even if the support guy comes by he/she will ask you to contact support https://support.oculus.com/885981024820727/

i7 8700, 16GB, RTX 2080 TI, Rift CV1 | i5 4690K, 16GB, GTX 1660 TI, Rift CV1 | Quest | Quest 2