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Quest 2 Will Not Power Up!!!!

avalog_oculus
Level 2
My Quest 2 will not power up! Was working perfectly since purchase (10/2020) and one day would not turn on. Attempted to press that power button for 30 seconds but will not power on. Anyone have that issue? I went ahead and opened up a ticket with customer support. 
1 REPLY 1

Pixel.Bandits
Level 4

This is going to be super duper basic, but that's always the first step in tech support. Just wanted to check that you are trying to power it on while it's plugged into the mains using the official Oculus cable supplied?