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Quest 2 cooling fan malfunction

hank_kercheif
Level 3

First I’m not complaining since I went and brought a new Oculus Quest 2 with my refund.  I got the error “Cooling fan malfunction, and I was to go to support. I have been sweating profusely and had to take it off every time I workout. Will this problem blow up in my face or can I buy a external fan for this device. Thanks in advance for any suggestions.

1 ACCEPTED SOLUTION

Accepted Solutions

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hello @hank_kercheif If you haven't already please open a support ticket with us here and we will be happy to assist you. Thanks!

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3 REPLIES 3

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hello @hank_kercheif If you haven't already please open a support ticket with us here and we will be happy to assist you. Thanks!

View solution in original post

I’m waiting for someone to contact me if possible

 

I put in a ticket and waiting for someone to reply