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Quest 2 will not accept any payment methods

TeenT420
Expert Protege

I’ve tried multiple cards and PayPal but nothing works. It won’t accept any of my payment options I’m always greeted with account Error and I’ve called my bank and checked my PayPal they both work fine but I cannot add any of them as a “valid” payment option. Customer service won’t even help they always say just keep trying different ways. I see now solution to this problem and it’s kinda sucks I really just want to buy games and enjoy my headset but I can only get demos or free games until they fix this problem. 

16 REPLIES 16

At least make a way for us to buy credits for store purchases or something. And a big problem is that this issue is only known after you buy it I looked up a bunch of stuff before buying the quest2 and no one mentioned this the last post I’ve seen about this was about 3 years ago. 

3312154

3312101

Anudeep54
Honored Guest

I am facing the same issue now and I am trying to find ways how this can work.

Please let me know if something worked since last post.

@MetaQuestSupport, BTW my support ticket number is 3955755.

4804591

I’m trying to buy some games what do I supposed to do if they’re not letting me put my Visa card in

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