It would seem as though I'm not alone concerning refunds; my case is somewhat perplexing seeing as I most certainly did not use the game for more than 2 hours, and I purchased it well before the 14 day conditional expired.
This being the case, I see no reason why they should refuse to refund the cost of the game ?
Can Oculus just say 'No refund' if they feel like it ?
I would have thought that a company like this would want to abide by any conditions they impose.
It kinda leaves a bitter aftertaste when considering just how much income they're raking in and yet elect to refuse a refund for what seems like a whim.
oculus can refuse a refund, if they detect abuse. So before you post on here you might want to read the refund policy.
there are limitations though.
We do not offer refunds on any purchases:
of movies, bundles, content purchased as part of a bundle, or content downloaded or purchased inside of apps (DLC and in-app purchases, respectively), unless otherwise required by applicable law;
of Subscriptions (as defined in the Oculus Store Terms) or content received pursuant to a Subscription, unless otherwise required by applicable law (you may, however, cancel a Subscription in accordance with the Oculus Store Terms);
of content made outside of the Oculus platform. Where you have purchased items outside of the Oculus platform, additional third-party terms and conditions may apply. Please consult these policies for more information;
if the refund request is made more than fourteen days after the date of purchase or Gift redemption, unless otherwise required by applicable law;
if we determine that you have interacted with content for more than two hours, unless otherwise required by law; or
of previously refunded content.
No, not at all, as I say, it was the first game I purchased.
Since I'm an absolute newb I thought I must have done something wrong including posting my problem on here..
However, when they came back with a 'Refund refused' with no explanation, I was a bit perplexed/miffed seeing as it was the first game I'd bought.
Many thanks for trying to help anyways, it's really appreciated !