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Replacement cover still charging

Gray15
Level 2

I got confirmation that i can get my replacement cover free of charge, but even after submitting my payment info, its still showing the full price?

2 REPLIES 2

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hi @Gray15 , we'd be happy to look into this with you! Please click here to submit a ticket. Thanks!

wrong interface, the VRcover one isn’t even on the website, my email said to go to https://www.oculus.com/refurb but it still wasn’t there