I've been trying to install a game called SAIL from App Lab. It shows up in the headset under the "Uninstalled" section. I click it to install and it starts downloading. When it gets close to the size it needs to download it switches to "installing" then just stops like anything ever happened. I click the install again and it does the same thing. I've rebooted and/or shut the headset down. No joy. I've searched the headset SideQuest and Windows Explorer for any files related to the install and find nothing, The path is as follows: com.g119.SAIL
Found the APK on itch.io and tried to install it through SideQuest and Oculus didn't like that. The game used to be installable via SideQuest before it moved to App Lab.
It's pretty frustrating as I have installed many games since this started. So far it's just this game. Thoughts?
Hey there @DASFREAK, this isn't what we like to hear! If you are still not able to install the game after a few attempts, please ensure that you are connecting to a strong, stable WIFI network and not a hotspot. Please also ensure that the software on your Quest 2 is up to date and reboot the headset to ensure all software is being loaded correctly. To install any available updates you can leave the headset plugged in and connected to Wi-Fi for at least 2 hours.
For this issue, you can also try connecting to a different WIFI network in another location. To help us look into this further for you please reach out to our support team here. Cheers!