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STUPID DESIGN FLAW, FACTORY RESET IS ONLY OPTION IF YOU FORGET PASSWORD PATTERN

David1050707
Honored Guest

I haven't played on my oculus for a couple weeks and forgot the password pattern. The "Forgot Password?" instructions are useless because they say go to the app, select devices at the bottom, but there's not a "devices" link or button to follow in the app? I've spoken with customer support and they say my only option at this point is to do a factory reset, which will delete all my games and save data and force me to download them all over again! I'm furious! This vr equipment was so expensive but there's no way to just verify my identity and reset the password pattern without doing a complete factory reset? THAT'S AN EXTREMELY STUPID DESIGN FLAW. 

1 REPLY 1

mere-glim
Honored Guest

i completely agree. just wanted to show my dad the cool things vr could do but because i hadnt used it in like a month or two i was completely locked out and had to do a factory reset. and the kicker is, my brother(who uses it most of the time) didnt even set a pattern! so there was not even a way to unlock it.