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Sorry something went wrong

TFleg4
Level 2

Seen this happen to a lot of people. Set my oculus down for a couple weeks while away and now it has this “something went wrong” error on the main screen. No I did not change my WiFi. No no other account is associated with this oculus. It just simply does not work. My games I paid for aren’t even showing up. Anyone have a solution yet? Thanks 

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hi @TFleg4, have you recently changed your email address/password/username? If yes, you may need to resync your setting with the headset. To do this open the Oculus app on your phone, go to settings, select the headset and wait until it connect, after 5 min reboot the headset. If you need further assistance, please submit a ticket with us and we will be happy to assist you. Thanks!