cancel
Showing results for 
Search instead for 
Did you mean: 

Stuck on Authenticating page when making a purchase

Darkwizard9944
Level 2
3 days ago i bought Pistolwhip and was able to play it. Whoever later that day i tried to buy Kingspray but it left me stuck on authenticating (Just before where you enter you Oculus pin) i was confused and eventually checked my bank account to notice that Pistolwhip was still pending being sent the money so i thought i would have to wait for that to finish. Early today i checked and it had finished being pending so i tried and still had the problem. I've tried Restarting my phone, Deleting the App, reentering my payment method (Which then when trying to re-enter gave me the authenticating screen for that now) does anyone know5n8sqk5fhrk7.png whats going on and any possible solutions?
4 REPLIES 4

Darkwizard9944
Level 2
Sorry for the badly done image placement

Malakai_UK
Level 3
I’m getting the same issue. 

Malakai_UK
Level 3
I can’t add a payment method either. 

Darkwizard9944
Level 2
Managed to fix it you need to use the laptop version and actually verify the payment with your bank!