07-23-2020 11:53 PM
https://photos.app.goo.gl/zsh8gws7eD8yRR4z6
https://photos.app.goo.gl/h8GC7nurrkQnNsLe6
07-27-2020 12:42 PM
04-15-2021 06:15 AM
Was this resolved as I'm having the same issue
04-15-2021 06:16 AM
Same issue was this resolved for you?
05-01-2021 02:29 PM
im having the same problem with mine but light is green charged all the way. any way the ring just gets brighter and darker i left it sit over night still doing it so i press the power for 3 sec and the vol - and factory reset it it will shut off turn on then there is the simcard chip up date with a loading bar green loads up then same thing i did the side load thing but mine is locked to i cant under stand what it could be im lost for words:(
07-05-2021 09:48 AM
mine just started doing this and i cant find a solution either
07-05-2021 09:55 AM
mine jus tdid the exact thing all i had to do was turn it off then press the - and power at the same time for the usb menu and just boot device and if that doesnt work then you can select factory reset
09-20-2021 11:41 AM
I have the same problem. What was the resolution?
09-20-2021 12:18 PM
Hello BreezyNC, if you are continuing to have the same issue with the 3 dots, you may want to try rebooting your device. If rebooting doesn't work, then you can perform a factory reset (more information on this here) or submit a support ticket here for further assistance. We're always happy to assist. 🙂
10-01-2021 02:44 AM
Complete lie btw, unless you're in warranty of course. If you're out of warranty and the basic turn off/on, factory reset troubleshooting doesn't help, they essentially say there's nothing more they can do. Leaving you with an expensive day-one paperweight and a sour taste in your mouth, despite THEIR update being the reason your device no longer works, disgusting. This "we're always happy to assist" line is utter nonsense.
10-01-2021 07:37 AM
Luckily I was in warranty and they are sending me a replacement.