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The guardian appears to be about 2 feet off the floor and I can’t reset it

Sandman14564
Level 2
 
2 REPLIES 2

PandaruExpress
Level 2

Same problem, haven't played for about 3 weeks and noticed it today. If I bend down I can get it to get close to the floor but hwen I stand up it floats off the floor again. It was working perfectly for the last 7 months or so. 

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hi there! Are you able to try the Quest in a new location? Please make sure the new location does not have a reflective floor and there are objects the headset can use as reference points. If you continue to have issues, please open a support ticket with us here. Thanks!