Since 10/30, my headset refuses to accept any guardian. It continues to flash in and out of the tracking error, and back to 'create guardian.' It will let me set the floor level, but not draw the boundaries. I can set up a stationary one, but it flashes back it to unable to track. All lenses are clean, and new batteries in the handsets.
From reading on the forums, it appears others have had this and needed replacement headsets. This was bought new inn August.
Hello OldSkoolLife! Let's troubleshoot your Guardian issues and get your headset back to working order ASAP. Here are some things you can try:
If you need additional help past this, feel free to drop us a PM or click HERE to submit a support ticket. Thanks!