02-11-2020 01:02 AM
02-13-2020 11:23 AM
02-14-2020 01:25 AM
09-12-2021 09:13 PM
I dont know if this was ever fixed or not but I have had my headset for about a week and had to do a factory reset because my software was showing version 27 but my app was version 32 and I was getting a lot of lagging and jumping in iRacing, After I factory reset the headset it picked up version 32 and I was able to add the virtual environments because I had set to space station but all of a sudden I rebooted and now it has changed and I no longer have the option to change virtual environments and my space station is gone and I have some lodge looking place with a fireplace and no options to change. iRacing is working ok with the way it is but I would love to be able to have my space station back and my advanced menus and everything without having to reset every day to get my version 32 back. When looking at settings I dont even see a show all or any way to even check version number of the software but my guess is it keeps reverting back to version 27.
09-13-2021 07:55 AM
Hi there,
Oh no! That's not right, so let's get to the bottom of things.
Please Submit a Ticket via the Oculus Support page, and one of our agents will be in touch soon.
Let's get you gaming!