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Volume keeps dropping to zero?!

LittleJimGym
Level 2
This is frustrating. In Racket Fury, Beat Saber and the home screen,  the Quest volume indicator will intermittently appear onscreen and drop to zero workout any b prompting on my part??!! Of course I'll raise the volume back up which sometimes fixes the issue for a few minutes and then it repeats. It happens sporadically but frequent enough to be almost unuseable....Help?!


2 REPLIES 2

OculusSupport
Community Manager
Community Manager
Hi @LittleJimGym, I'm sorry to hear about your issue with the volume. That's definitely unusual. Does the volume button seem loose or seem to have a physical issue? Please contact support at https://support.oculus.com so we can help you out. Thanks! -Rick

LittleJimGym
Level 2
No the obvious answer is that the volume rocker is being mechanically stressed somehow, but it feels completely unhindered. So I'd say it's either internal or software related.