10-18-2021 05:04 PM
I can’t Load into any worlds or see my avatars I’ve tried all the solutions to it but nothing will work. I was playing just fine yesterday but it won’t work today. I’ve contacted Vrchat support but they are taking forever to respond. Does anyone have any fixes?
10-19-2021 07:56 AM
Hey NinjaX5,
We're sorry to hear that you're having issues with VR chat. We want to get you connected back to your friends soon!
We can provide you with a couple of troubleshooting steps, while you wait on a response from VRchat support. They would be able to assist you further if, after attempting the troubleshooting steps below, you still experience the same issue.
Please try:
Uninstalling the application then downloading it again
Please manually check the headset for any updates? To do this,
1. Put on the headset and open the "Settings" menu.
2. Select "See All" and then hit "About."
3. If an update is available, it'll display beside the headset's version information at the top of the screen. Click on the install button to begin the update.
Don't hesitate to reach out to us by opening an Oculus Support ticket, for any questions or concerns that you may have. We are always happy to help!
Have a wonderful week!
10-19-2021 10:47 PM
I also got the same problem.
They did respond and this is what they said:
"Our troubleshooting steps for the Quest are limited, but a few things you can try are:
Please let us know if you've noticed any improvements after trying out the troubleshooting steps and whether you're experiencing these issues with your Quest 2 in standalone mode or linked to a PC."
As these did not work for me, this is what they said:
"You may want to consider contacting Oculus Support and reviewing any possible troubleshooting steps with them here.
Some users have had success by factory resetting their headsets, but this does address every issue. You can also test other applications to make sure if any of them are properly working."