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We forgot our pin...

icarus.child
Level 2
 
1 REPLY 1

Howie_Doodat
Level 7

This is a message board of consumers, so you may want to remove your phone number. This would be like posting your phone number to a public Facebook post. I just don’t want you to get a scam phone call. (You can click on the down arrow in the top right of your message and edit it)

As for the solution, probably doing a factory reset is the answer. You’ll lose any progress in your games, but you can download any games/content you’ve purchased without additional charges. Past that point, I’d either write down your new lock code, or not make one (I don’t know your circumstances, but I feel like a lot of people make one for no reason, that’s up to you to decide.)