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Wi-fi "Connect, no internet"

GalaxymaxiS
Level 2

Hi Community!

 

i'm new on Oculus Quest 2, i buy it the last year (2020 Dic, 09) and from the last update i get a lot of problem with Wi-fi.

 

Then i try to connect to the extender or the router, he gives me this: "Connected, no internet" when accutaly i have connect it. i have no idea how to fix it, and after some seconds the wi-fi crash and not show any connection anymore for some seconds and he refind after 20 seconds like

 

Can someone help me? i really appreciate it 

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hi there! Sorry to hear about the Wi-Fi issue after the last update. We would like to help you further, so could you please open a support ticket with us here. Thanks!