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Won't charge - plugin blinks the O logo and just loops

Level 2

Morning all, I have had my quest 2 for 2 months.  I went to charge this morning, and the light never came on, and when you look into display, it just flashes the Oculous O logo and just does the same thing over and over.


I tried to open a ticket here - but it shows select a product, I see the quest 2 icon, but I don't see anything to click.  It is registered, so this seems to be my next resort.

Any advice is appreciated.


Level 2

Mine did exactly the same this morning support are looking into it but they don’t have a clue