cancel
Showing results for 
Search instead for 
Did you mean: 

Zero customer service

raymonddewey
Honored Guest
I bought the quest and  loved it....but it stopped working. So I returned it.
Now unable to purchase new one and I already bout many games.
But can't return the games

Zero customer support
Zero
2 REPLIES 2

Anonymous
Not applicable
Quest has been sold out for a while now, and now with the situation with Coronavirus and shipments from China going to likely be a while. Just have to keep checking.

ezop73
Rising Star
To be fair to customer support there's probably absolutely nothing they can do( except give you the run arround), but I do know (from a previous post) that exchanges are NOT from the same stock as if someone else was purchasing a new unit, so im guessing they've ran out of that stock as well. like @dburne said it could take a while to get a replacement due to the coronavisus BUT all you purchased games/apps are linked to your account so as soon as you get your replacement, just login and redownload all your purchased stuff.. downside is you'll have lost all of your progress on your games.