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connecting to a pc

Bim trying to connect my Oculus Quest 2 to my pc with the usb-c cable and it is giving me a loading sign it has been that way for about 3 hours with no change in the bar. I am at a loss, I paid good money for this and I would like to have it fixed.

2 REPLIES 2

OculusSupport
Community Manager
Community Manager

Hey @user_279341510198580 , we'd be happy to help you out with this! Please click here to submit a ticket and include your Oculus Diagnostics Logs. Thanks!

dryhiow
Level 3

I don't know if you still need help or not, but I had the same problem, the fix for me was turning off airlink if you happen to have that on.