Hey there, cheesecake1, we see that you are having issues pairing your headset to your Oculus app on your phone. We understand how this is frustrating, given that you have exhausted all troubleshooting steps, to no avail. Rest assured, we are here to help!
Since you have provided what troubleshooting steps you have taken, please go ahead and submit a ticket, either through chat or email. Provide these same details you have provided here, and one of our agents can assist you further!