Hey there. This is not what we like to hear and we want to help get you set up with Air Link to get you back in the game. Before you begin connecting with Oculus Air Link, confirm your Oculus Quest 2 and Oculus PC app are updated to v28 or higher by checking the version in Settings.
- From your PC:
2. Open the Oculus PC app and select Settings.
3. Select the Beta tab. Select the button next to Air Link.
- Connect from your headset for the first time:
If these steps did not solve this problem, please submit a ticket and a member of our team will get back to you as quickly as possible.