cancel
Showing results for 
Search instead for 
Did you mean: 

i have question about the oculus link cable its not being update on my computer my quest 2 is on v33

KINGBUUx3
Level 2

both should be on same update i have c to c   cable problem  having  it only showing as quest 2 out side of the quest 2 sortware i even went  broungt c too a cable no due i need help please a fix would be great im on a laptop

2 REPLIES 2

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hello King, are you using an official cable or a third-party one?  also, you can check the compatibility of the PC here. Make sure to also update your graphic cards and after that please go ahead and try the following trouble shooting steps . If after trying this, you are still facing problems with your link cable please get in contact with our oculus support team so we can look into more available options. 

USING BOTH official cable AND THRID PARTY GOT ONE OFF EBAY USB C TOO USB A  MY SPECSDevice name LAPTOP-RPI4Q2BS
Processor Intel(R) Pentium(R) Silver N5030 CPU @ 1.10GHz 1.10 GHz
Installed RAM 4.00 GB (3.82 GB usable)
Device ID 4C74BA73-648E-43CD-97C8-4032187AB991
Product ID 00356-02366-48107-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display