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meta quest 2

stefan.neifer
Honored Guest

Hallo,

 

I connected quest 2 to wifi and iPhone but when I press the oculus button I will not be connected to the main menu, what can I do? The display shows only press the oculus button.

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Hey there! We appreciate you taking the time to notify us of the issue. It seems like the Oculus button isn't working properly. This should not be the case. We see why there's a concern and we're happy to help. 

 

 

Try these steps below:

 

 

Make sure to enable cloud back up before you factory reset with these steps. If you're still having issues after troubleshooting. We recommend you to submit a support ticket with one of our specialists. They'll be happy to take a deeper look into the issue!   

 

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

MetaQuestSupport
Community Manager
Community Manager

Hey again! We just wanted to check back with you. Do you still need assistance?

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!
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