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my router isn't showing up on the wifi list

Martin.sgs
Honored Guest

i wanted to play vr after not playing it for a bit and then my router didn't show up and when i tried to connect it through the oculus app on phone is said Failed To Connect To Oculus Server 

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hi @Martin.sgs, depending on where you live in the world, if you router supports channels outside of 1-11 (example 12 and 13) and it switch to a unsupported channel as its on automatic then the headset would lose connection or no longer see the router until the channel is changed back. You can also try setting up a mobile hotspot with your phone and see if the Quest can connect to it and access the Oculus servicers. If you need further assistance, please open a support ticket here. Thanks!

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