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need help

FurryPride
Level 2

my oculus quest 2 account wont add my credit card i need help adding it 

 

2 REPLIES 2

OculusSupport
Community Manager
Community Manager

Hey there, FurryPride! There could be a couple things blocking a payment method from being added to your account. For starters, you'll want to use either an American Express, Visa or Mastercard with an associated billing address. PayPal is also a viable option. Beyond that, your payment method must be connected to a financial institution with no purchase restrictions placed on it.

 

Let us know if your payment method meets those requirements but still wants to give you a hard time. We'll be more than happy to take a look at that with you. Since we're looking at payment methods here, we may need to go over some personal info. You can send us a PM by selecting our name to get to our profile page, or by clicking here. Next, click "Send a Message" to privately message us! Please remember, you must be signed into the community first to send us a private message.

I'm having the same issue. My card meets all the requirements too. So frustrating!