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oculus link won't work for my quest 2

Sped_fr0m_space
Level 3
My oculus link won't work on my quest 2 and I don't know why because my oculus CAN connect to my PC (side quest, vSpatial, etc) but when I try to use oculus link neither the headset nor my PC say that their connected to each other can anyone help? 
2 ACCEPTED SOLUTIONS

Accepted Solutions

crxefx
Level 5
What are your computers specs? Mainly the GPU? Your Link can theoretically connect to any usb device, depends on what you are trying to do that makes the difference. 

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OculusSupport
Community Manager
Community Manager
Hi there! To use Link, your PC must meet the recommended specifications, which you can find detailed by clicking here. We also recommend that you use either the official Oculus Link cable or the Anker USB-C to USB 3.0 cables as well and make sure that there are no adapters, extenders or third-party devices connected. Should the issue persist at this point, please click here to submit a ticket and include your Oculus Diagnostics Logs. Thanks!

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3 REPLIES 3

crxefx
Level 5
What are your computers specs? Mainly the GPU? Your Link can theoretically connect to any usb device, depends on what you are trying to do that makes the difference. 

OculusSupport
Community Manager
Community Manager
Hi there! To use Link, your PC must meet the recommended specifications, which you can find detailed by clicking here. We also recommend that you use either the official Oculus Link cable or the Anker USB-C to USB 3.0 cables as well and make sure that there are no adapters, extenders or third-party devices connected. Should the issue persist at this point, please click here to submit a ticket and include your Oculus Diagnostics Logs. Thanks!

Sped_fr0m_space
Level 3
I now know why it wasn't working: I need a better computer. Thanks for the help