cancel
Showing results for 
Search instead for 
Did you mean: 

oculus virtual audio device missing

Sico7
Level 2

So I used oculus link with the cable and had perfectly fine audio 1 week ish ago. Well today there is no audio coming from the headset. My PC had no clue there is audio capability in the device. I do not mean the audio is disabled. I checked the disabled devices and it is not there. I re-installed everything. Forgot the quest 2 and found it again. And there is still no "oculus virtual audio device" When there was a week earlier. All I want is for my PC to find it again. 

 

Sico7_0-1619724963758.png

Sico7_1-1619725003574.png

 

 

The "Learn more" Button brought me here and I do not see others with this issue. So Oculus software knows there is an issue, it just isn't helping me fix it. 

2 REPLIES 2

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hi @Sico7  if you haven't already, please open a support ticket with us here as well as the log files from your system and we will be happy to assist you. Thanks!

Remite
Level 3

Go to Windows Control Panel > Hardware and Sound > Sound settings. Then right click > show deactivated devices and activate Oculus Virtual Audio.