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quest 2 oculus link

kemuel10121
Honored Guest

my quest 2 oculus link cable when i plug it into my thunderbolt 3 usb C port. it makes the sound that a USB was connected then it makes the sound that it was disconnected. i get no error codes and the oculus app does not register that it is even working. please help. 

2 REPLIES 2

PlasmaOOFS
Honored Guest

Same

MetaQuestSupport
Community Manager
Community Manager

Hey @kemuel10121 & @PlasmaOOFS, If you haven't already please open a support ticket with us here and we will be happy to assist you. Thanks!

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