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quest stuck at usb 2 speeds in a 3.2 port

Blobsey32
Level 2

Hi all

i have an oculus quest on the latest firmware with the official oculus link usb c to c cable and it seems im stuck in usb 2 speeds for some reason.

 

i have the usb tree info for anyone who can help

 

   =========================== USB Port5 ===========================

Connection Status        : 0x01 (Device is connected)
Port Chain               : 2-5
Properties               : 0x0D
 IsUserConnectable       : yes
 PortIsDebugCapable      : no
 PortHasMultiCompanions  : yes
 PortConnectorIsTypeC    : yes
ConnectionIndex          : 0x05 (Port 5)
CompanionIndex           : 0
 CompanionHubSymLnk      : USB#ROOT_HUB30#4&2b5667ed&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8}
 CompanionPortNumber     : 0x15 (Port 21)
 -> CompanionPortChain   : 2-21
CompanionIndex           : 1
 CompanionHubSymLnk      : USB#ROOT_HUB30#4&2b5667ed&0&0#{f18a0e88-c30c-11d0-8815-00a0c906bed8}
 CompanionPortNumber     : 0x16 (Port 22)
 -> CompanionPortChain   : 2-22

      ========================== Summary =========================
Vendor ID                : 0x2833 (Oculus VR LLC)
Product ID               : 0x0186
USB Version              : 2.00
Port maximum Speed       : High-Speed (Companion Ports 2-21 and 2-22 support SuperSpeed)
Device maximum Speed     : High-Speed
Device Connection Speed  : High-Speed
Self powered             : yes
Demanded Current         : 0 mA
Used Endpoints           : 5

      ======================== USB Device ========================

        +++++++++++++++++ Device Information ++++++++++++++++++
Device Description       : USB Composite Device
Device Path              : \\?\USB#VID_2833&PID_0186#1PASH9A9YX0226#{a5dcbf10-6530-11d2-901f-00c04fb951ed} (GUID_DEVINTERFACE_USB_DEVICE)
Kernel Name              : \Device\USBPDO-6
Device ID                : USB\VID_2833&PID_0186\1PASH9A9YX0226
Hardware IDs             : USB\VID_2833&PID_0186&REV_0404 USB\VID_2833&PID_0186
Driver KeyName           : {36fc9e60-c465-11cf-8056-444553540000}\0007 (GUID_DEVCLASS_USB)
Driver                   : \SystemRoot\System32\drivers\usbccgp.sys (Version: 10.0.19041.488  Date: 2020-11-19)
Driver Inf               : C:\Windows\inf\usb.inf
Legacy BusType           : PNPBus
Class                    : USB
Class GUID               : {36fc9e60-c465-11cf-8056-444553540000} (GUID_DEVCLASS_USB)
Service                  : usbccgp
Enumerator               : USB
Location Info            : Port_#0005.Hub_#0002
Location IDs             : PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(5), ACPI(_SB_)#ACPI(PC00)#ACPI(XHCI)#ACPI(RHUB)#ACPI(HS05)
Container ID             : {dadba582-1e39-5ea9-a7f3-e7e954212db3}
Manufacturer Info        : (Standard USB Host Controller)
Capabilities             : 0x94 (Removable, UniqueID, SurpriseRemovalOK)
Status                   : 0x0180600A (DN_DRIVER_LOADED, DN_STARTED, DN_DISABLEABLE, DN_REMOVABLE, DN_NT_ENUMERATOR, DN_NT_DRIVER)
Problem Code             : 0
Address                  : 5
HcDisableSelectiveSuspend: 0
EnableSelectiveSuspend   : 0
SelectiveSuspendEnabled  : 0
EnhancedPowerMgmtEnabled : 0
IdleInWorkingState       : 0
WakeFromSleepState       : 0
Power State              : D0 (supported: D0, D3, wake from D0)
 Child Device 1          : Oculus Composite XRSP Interface
  Device Path 1          : \\?\USB#VID_2833&PID_0186&MI_00#6&14a0f774&1&0000#{f72fe0d4-cbcb-407d-8814-9ed673d0dd6b} (ANDROID_USB_CLASS_ID)
  Device Path 2          : \\?\USB#VID_2833&PID_0186&MI_00#6&14a0f774&1&0000#{dee824ef-729b-4a0e-9c14-b7117d33a817} (GUID_DEVINTERFACE_WINUSB)
  Kernel Name            : \Device\000000a7
  Device ID              : USB\VID_2833&PID_0186&MI_00\6&14A0F774&1&0000
  Class                  : AndroidUsbDeviceClass
  Driver KeyName         : {3f966bd9-fa04-4ec5-991c-d326973b5128}\0000
  Service                : WinUSB
  Location               : 0000.0014.0000.005.000.000.000.000.000
  LocationPaths          : PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(5)#USBMI(0)  PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(5)#USB(5)  ACPI(_SB_)#ACPI(PC00)#ACPI(XHCI)#ACPI(RHUB)#ACPI(HS05)#USBMI(0)  ACPI(_SB_)#ACPI(PC00)#ACPI(XHCI)#ACPI(RHUB)#ACPI(HS05)#USB(5)
 Child Device 2          : Oculus Composite ADB Interface
  Device Path 1          : \\?\USB#VID_2833&PID_0186&MI_01#6&14a0f774&1&0001#{dee824ef-729b-4a0e-9c14-b7117d33a817} (GUID_DEVINTERFACE_WINUSB)
  Device Path 2          : \\?\USB#VID_2833&PID_0186&MI_01#6&14a0f774&1&0001#{f72fe0d4-cbcb-407d-8814-9ed673d0dd6b} (ANDROID_USB_CLASS_ID)
  Kernel Name            : \Device\000000a8
  Device ID              : USB\VID_2833&PID_0186&MI_01\6&14A0F774&1&0001
  Class                  : AndroidUsbDeviceClass
  Driver KeyName         : {3f966bd9-fa04-4ec5-991c-d326973b5128}\0001
  Service                : WinUSB
  Location               : 0000.0014.0000.005.000.000.000.000.000
  LocationPaths          : PCIROOT(0)#PCI(1400)#USBROOT(0)#USB(5)#USBMI(1)  ACPI(_SB_)#ACPI(PC00)#ACPI(XHCI)#ACPI(RHUB)#ACPI(HS05)#USBMI(1)

Thanks 

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