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return my device

Level 2

i just need to return my whole device not for us, kids get motion sickness and all i get is a generic emails (like 10) telling me click on my orders and click return, well there is no option for me when i sign in. 


please help 


Oculus Community Manager
Oculus Community Manager

Hi there, so sorry to hear your experience with Oculus was less than satisfactory. If you purchased your device directly through us and are within 30 days of delivery, we'd be happy to look into our options for refund! Please click here to submit a ticket and include your Oculus order number. Thanks!