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Quill player as shared app?



I'm secondary account on family's Quest 2. Quill player doesn't work for me (but it does for primary account). Should it work for me? 


I suspected that I needed to download again with my secondary account, as I have had to do for some other free apps, but if I try and play an animation I have a Start button in the browser but it doesn't work. I don't have any option to download or install.


Not a major catastrophe, but annoying never the less. Any ideas?