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Audio and LED works but no video output on the headset

cbeckrr
Level 2

My Oculus Rift S has always worked perfectly, but then the screen suddenly wouldn't come on. I have a VR ready laptop with the correct ports, one being a USB type-c with DisplayPort which I use an adapter to DisplayPort with. I factory reset my PC and still no video.

1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hey there, thanks for reaching out! We see you are having an issue with your Rift S. Here is a troubleshooting list to go through to narrow down what the issue may be. 

If you are still having issues with your Rift S after completing these steps, please contact Oculus Support and include your device logs in your ticket. We can work together to get you back up and running.

Thanks!